Vendor Relations

Vendor Requirements

We contract the best, experienced drivers and we track everything! Lenders use performance tracking to evaluate their vendors' performance, and we do the same for our recovery agents. Lenders track Days to Recovery, Repo Rate, and incidence of complaints. We do the same with our individual recovery agents through a tier program using both qualifications and a performance report card.

Agent Requirements

  •  Compliance training through 1 of the two programs we accept, Recovery Standard or RSIG Insurance compliance class,
  •   Certification program through Recovery Standard, RSIG or CARS  
  •   One million in general liability
  •   One million in auto liability
  •   Insurance Certificate must state vehicle repossession coverage on the policy including    wrongful repo
  •   A1 Nationwide must be named certificate holder and additional insured.